John Fletcher - Professional profile
Qualifications:
OCR NVQ Using
Information Technology (Level 1)
Pitman Qualification
Desktop Publishing (Level 2)
RSA Integrated
Business Technology (Level 2)
NCFE Intermeditae Web
Design (Level 2)
RSA Integrated
Business Technology (Level 3)
ECDL Word Processing
(Advanced)
OCR Clait Plus Web
Page Creation (Level 2)
OCR Clait Plus
Desktop Publishing (Level 2)
CompTia Network Plus
Computer Support Technician Award (Level 3)
7407 in Further Education Teaching
7407 in Further Education Teaching
Access to Computing
(Level 3)
Experience:
Computer Engineer -
Friend Computers LTD: November 2001 - July 2003
I.T. Support Analyst
- Centrax Turbine Components LTD: October 2009 - June 2009
Reflective document and Sofia Framework Evaluation:
Swot Analysis
Strengths
- Skills enhancement through
learning at Plymouth University
- Previous experience within a
computer role
- Dedication
Weaknesses
- Mathematics
- Time management
Threats
- Health issues affecting
concentration and tiredness
- Busy Schedule - Work and
University
Opportunities
- Degree
- Ethical Hacking Certificate
- Placement
- Secure job through placement
Motivation and Choices
I am very interested in a wide range of computing studies, and in
particular Computer Security to which I am presently studying at degree level.
I wish to undertake an additional qualification
which specializes in hacking procedures such as the Certified Ethical
Hacking qualification to which may be available through Plymouth University at
a later date and is being sort by the programme leader for Computer Systems
& information Security. This qualification in conjunction with my
degree would enable me to seek employment as a Penetration Tester or Security
Analyst.
I am motivated to succeed through my ambition to work and secure a
career in this industry. I will be seeking to secure a placement at the
end of year 2 so that I can gain valuable experience with a company and
possibly secure a job with either the same company that I undertook my
placement with or with an alternative company.
Behaviours and Working Practices
Should a task be of an essay or report I tend to read first any
materials relevant to the task until I understand the points required to
complete the task, and then revise through reading books, journals and Internet
articles to gain an understanding of the subject, and then I write down
relevant points to research further. I then write out a basic draft and
structure using the tradition method of using paper and pen which I find
helps absorb the material and or subject into my memory. I then
type out the report or essay using a word processing programme, perfect
mistakes as i type, reading the material and then correcting mistakes and
structural issues. I then type out my report and again check for errors
and then correct them, and reprint if necessary.
Should the task be of a practical nature (hands-on), then i find that
continual practice or study is the best policy for me to succeed.
I try not to leave work until the last minute, preferring to
allow plenty of time for feedback and to correct the work as necessary.
I feel that my strategy for studying is sufficient for success but would
be open to new or alternative strategies should they be offered or suggested to
me by others.
Current Learning
Currently, the year 2013 term 1 has been largely successful and I am
reaching my goals. I have successfully passed the first two assignments
within the ISAD 139 module consisting of group presentations, and I have found
the module very interesting and informative, and have learned a lot through watching
other presentations from other completely independent groups and subjects.
In the 2012/ 13 academic year, I struggled to understand the Maths
module and its materials, due to the subject being my weakest subject.
This has been a major factor in blocking my future success. This
year in term 1 of the 2013/14 academic year, I have undertook my first attempt
at passing the maths exam and feel that through constant study and help form my
peers, I may have passed the exam.
I have decided that this academic year 2013/14, I should review the
programming module SOFT 130 materials to which I previously studied and
successfully passed in the academic year 2012 - 13. The reason for this
is because I feel that although I passed the module,
I wasn't sure about certain aspects of the materials taught and feel
that by resolving these issues and practicing the materials again, I will
become a stronger programmer to which I will be ready to resume in year 2.
Future Development:
Ethical Awareness: To improve my ethical awareness I will continue
to broaden my knowledge of the subject through the use of academic journals and
other such literature, and practice what I have learned.
Specialization: My current specialization is aimed at primarily Computer
Security, but the Computer Systems and Information Security degree consists of
a vast range of related computing disciplines and skills such as Database
Design and Administration and Networking that will broaden my knowledge and
scope and increase my chances of possessing the correct skills to which an
employer requires.
Team Working: I have a vast amount of proven team working skills
having used these skills in my present job as a Ranger at Woodlands Leisure
Park, and having used them in the past working as a PC Engineer and IT Support
Analyst. I will be improving these skills further while studying at
University while working on group based assignments.
Customer Service: I feel that I have excellent customer service
skills through my present job as a ranger at a leisure park. My job is
largely customer service based, and will be an important attribute to have in
any future employment.
Employability: As mentioned in the above section on team
working I will be improving these skills further while studying at
University and in a future work placement, and through my present job as a
ranger, a position that I have held for the past 2 years.
Self-Management: I feel that I now have the skills to manage my
own schedule and or workload, previously offered by Disability
Assist. I previously accepted one to one tuition in maths, which
really benefited me, but I now feel this is un-necessary as I am due to complete
the module this term, and now feel that I work better with my peers.
SFIA Framework Evaluation
Autonomy
I believe that I am at a level three because although i can assist in work routines at level 2, I believe I can further apply my skills under general direction. I can often resolve issues myself and know when to ask for help, which can then result in a task being completed. I would like to get to a level 3 by continuing to complete my degree and increase my performance and knowledge further.
Influence
I believe that I am at a level 2 because when I worked on the ISAD131 project the group members listened to my input and altered the database accordingly if thought a practical reason. While working at friend computers I was constantly interacting with both colleagues and customers to resolve issues relating to the job.
Complexity
I believe that I am at a level 2 because in my two previous jobs, I performed a range of activities in structured environments such as PC repair, fixing hardware and software issues and queries of a technical nature and contributed to regular routine problem resolutions.
Business Skills
I believe that I am at a level two because I understand and can use a number of hardware and software tools and programmes. I have used these skills both in my previous jobs and as part of my degree. I can create a UML to form a business plan and I can use these tools in the security modules and I can use certain network tools and programmes. I can use different tools and programmes to suit the work being carried out. I am aware of health and safety issues having completed a course at Torbay Hospital, in a previous job, I can work in an organised way and this can be proved through my previous jobs where I had to plan, and carry out work in an ordered way such as when building a computer for a client.
Security Administration
I believe I am at a level three because I have worked in a previous job
implementing access rights and privileges and password administration using
Microsoft Active directory and other software programmes. I will continue
to improve within the area of security administration by completing Nathan
Clarke’s security modules.
System Software
I believe that I am at a level 4 because I can install software,
operating systems and drivers at a very proficient level having previously
worked as a PC Engineer for two years, and having obtained three previous PC
Engineering qualifications at South Devon College
Database Administration
I believe I am at a level 2, and moving towards a level 3 because I have
completed a whole year as part of my degree designing and creating databases within
my degree. I have designed and created databases as part of the Access to
Computing course undertaken at South Devon College, and included maintenance,
security and administration.
Application Support
I believe that I am at least a level 2 because it was a big part of my
two previous jobs. At Centrax Ltd, one of my duties were to resolve
desktop issues within the very large offices, troubleshooting and resolving
desktop issues for both operating systems, Microsoft office, and in-house
programmes.
Network Support
Although SOFIA does not include a level 2 description for Network
Support I believe that I am at least a level 2 because I have worked with basic
networking procedures in two previous jobs and have undertook the
Network + qualification and completed the network monitoring module in
2012 at Plymouth University as part of my ongoing degree.